Emdeon®Privacy Statement

Privacy is important to Emdeon®. As a user of our website you will submit medical information through us that is highly sensitive and pertains to the Medicaid or Medicare recipient whose file is being accessed. At Emdeon®, we understand that any medical or health information is a very personal, private subject, and we want you to feel as secure and comfortable as possible visiting our website and using its services. This Privacy Policy will tell you the information we collect, how we protect it, and what choices you have about how that information is used. We urge you to read our Privacy Policy so that you will understand both our commitment to you and the recipient’s privacy, and how you can participate in that commitment.

Please remember that any information (including personal and medical information) that you reveal in a public forum (such as a bulletin board, mail list, chat room/event) is not subject to this Privacy Policy and will be seen by third parties not related to Emdeon® and may be used by them to contact you or for unauthorized purposes. Also, if you link to a third party site from Emdeon®, any information you reveal on that site is not subject to this Privacy Policy and you should consult the privacy policies of each site you visit.

 

Secured Data

 

This Emdeon® product meets or exceeds the industry standards for security as adopted in the Health Insurance Portability and Accountability Act (HIPAA; a.k.a. the Kennedy-Kassebaum bill of 1996).  Additional by reference in the HIPAA legislation, Emdeon® also meets or exceeds the standards as set forth in the Healthcare Finance Administration (HCFA) Internet Security Policy which includes, but is not limited to, the areas of Identification, Authentication and Encryption.  The Emdeon® NetDirectÔ product provides the highest degree of confidentiality for all your information by using the latest security and data encryption technology.

 

Personal Information We Process

We process information in two distinct areas: (1) Registration; and (2) Member Profile.  The information we use for processing in these areas includes:

Registration

Recipient Profile

User ID*

Password*

E-mail Address

Provider ID*

Entity Name and Location*

Recipient ID

Social Security #

Date of Birth

Full Name

Gender

Date(s) of Service

Health Plan ID

Required information is indicated by an asterisk*. Provision of all other information is optional.

We store such information that you provide to us onto information storage facilities on our site for governmental-required or payer-required recording purposes. The information is accessible only to authorized entities and shall be stored for a length of time only as defined under contract by US States and/or contracted Payers.

 

Disclosure of Your Information

Except as set forth in this paragraph, Emdeon® will not disclose to unaffiliated companies any information it gathers from you which could be used to identify or contact you or the recipient whose file is accessed ("Personal Information"). Any Personal Information provided to entities affiliated with Emdeon® will be treated in accordance with the terms of this Privacy Policy, unless you are otherwise notified. In the following limited circumstances we will consider, and may release, Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others. We also provide Personal Information to our vendors and suppliers where it is necessary for them to provide us with products and services related to better operation and maintenance of our website ("Vendors"). We will require that each of these Vendors not further use or disclose your Personal Information for any purpose other than providing us or you with products and services.

Emdeon® may provide information about you which does not allow you to be identified or contacted ("Aggregate Information") to third parties. For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. We might also reference demographical information to a company (that may or may not be an advertiser on our site) that "60% of our users live east of the Mississippi" or that "35% of our customers utilize our Emdeon® NetDirect product”. Depending on the circumstances, we may or may not charge for this information.

You grant Emdeon® and all other persons or entities involved in the operation of the Emdeon® website the right to receive, transmit, monitor, retrieve, store and use the submitted information, including information which may be privileged and confidential under applicable state and federal laws, in connection with the operation of the Medicaid or Medicare Program. Emdeon® cannot and does not assume any responsibility or liability for any information you submit to Emdeon® NetDirect or your  third parties' use or misuse of information transmitted or received using Emdeon® NetDirect.

This privacy statement applies only to the Emdeon® web site. The Emdeon® site does contain links to other sites. Please be aware that Emdeon® is not responsible for the privacy practices of such other sites. We encourage you to read the privacy statements of each and every web site that collects personal information from you.

Emdeon® may change this Privacy Policy at any time by posting revisions to our website. Your use of the site constitutes acceptance of the provisions of this Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy, please exit the site immediately.

Revised September, 2000

 

Emdeon® ClickWrapAgreement

 

Any software that is made available to download from this server ("Software") is the copyrighted work  of Emdeon®. Use of the Software is governed by the terms of the end user license agreement, if any, which  accompanies or is included with the Software  ("License Agreement"). An end user will be unable to install  any Software that is accompanied by or includes a License Agreement, unless he or she first agrees to the  License Agreement terms.

 

The Software is made available for downloading solely for use by end users according to the License  Agreement. Any reproduction or redistribution of the Software not in accordance with the License  Agreement is expressly prohibited.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE  SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR  REDISTRIBUTION IS EXPRESSLY PROHIBITED.

 

THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF  THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT,  EMDEON® HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE  SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF  MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON- INFRINGEMENT.

 

Restricted Rights Legend

 

Any Software that is downloaded from this Server for or on  behalf of the United States of America, its agencies and/or instrumentalities ("U.S. Government"), is  provided with Restricted Rights. Use, duplication, or disclosure by the U.S. Government is subject to  restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software  clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software- Restricted Rights at 48 CFR 52.227-19, as applicable. 

 

Permission to use documents and related graphics available from this server ("Server") is granted, provided that (1) the Emdeon®copyright notice appears in all copies and that both the copyright notice and this permission notice appear, (2) use of documents and related graphics available from this Server is for informational and non-commercial or personal use only, (3) no documents or related graphics available from this Server are modified in any way, and (4) no graphics available from this Server are used  separate  from accompanying text.

 

EMDEON®MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE  INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON  THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE  PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. EMDEON® HEREBY DISCLAIMS ALL  WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL  IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A  PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL EMDEON® BE  LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES  WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN  ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTUOUS ACTION, ARISING OUT OF OR  IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM  THIS SERVER.

 

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER COULD  INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.  CHANGES ARE  PERIODICALLY ADDED TO THE INFORMATION HEREIN. EMDEON® MAY MAKE  IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE  PROGRAM(S)  DESCRIBED HEREIN AT ANY TIME.

©2008 Emdeon®. All rights reserved